Q: What can you do in profile? (Profile)(Waiter)
You can edit your first name, last name, username and email.
Q: Where is the profile? (Profile)(Waiter)
At the top right of the web portal.
Q: Does Gimme Food take charge on tips? (Tips stats)(Waiter)
Q: Can you see tips for other waiters? (Tips stats)(Waiter)
No, you can see only tips that you received.
Q: What can you see in tips stats? (Tips stats)(Waiter)
You can see detailed tips statistics and payment processing fee for tips.
Q: Can you add or change a meal? (Meals)(Waiter)
Q: What can you see in meals? (Meals)(Waiter)
You can see the meals in the restaurant.
Q: How do you know I’ve been assigned an order? (Orders)(Waiter)
You must first be logged in as a user on a web portal.
Then you will receive a visual and audio notification that order has been assigned to you. When you click on visual notification you will be redirected to the order details screen.
Q: Can you see orders for other waiters? (Orders)(Waiter)
No, you can only see orders that have been assigned to you.
Q: What can you see in the orders? (Orders)(Waiter)
You can see the order the front desk has assigned to you.
Q: What is a dashboard? (Dashboard)(Waiter)
Dashboard shows the total numbers of orders, users, meals and restaurant.
Q: Who is a waiter? (Waiter)
Waiter is responsible for serving food and beverages to guests. They play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.
Q: What can you do in profile? (Front desk)(Profile)
You can edit your first name, last name, username and email.
Q: Where is the profile? (Front desk)(Profile)
At the top right of the web portal.
Q: Does Gimme Food take charge on tips? (Front desk)(Tips stats)
Q: What can you see in tips stats? (Front desk)(Tips stats)
You can see detailed tips statistics and payment processing fee for tips.
Q: Can you add or change a meal? (Front desk)(Meals)
Q: What can you see in meals? (Front desk)(Meals)
A: You can see the meals in the restaurant.
Q: What options for order do you have? (Front desk)(Orders)
You can:
-Accept order
-Cancel order
-Choose different date and time and make alternate order for customer
Q: How do you see order details? (Front desk)(Orders)
You have to click on the action pen which is located to the right of the orders screen.
Q: How will you see when the order arrives? (Front desk)(Orders)
You must first be logged in as a user on a web portal.
-If you are not on the web portal you will receive a visual and audio notification that your order has arrived.When you click on visual notification you will be redirected to the order screen.
-If you are on the web portal you will see on the orders screen yellow pending status and green number that a new order has arrived.
Q: What can you see in orders? (Front desk)(Orders)
In orders you can see:
-the number of pending orders.
-the number of accepted orders.
-the number of canceled orders.
-the total number of orders.
-the details for each order.
Q: What is a dashboard? (Dashboard)(Front desk)
Dashboard shows the total numbers of orders, users, meals and restaurant.
Q: What is a Front desk job? (Front desk)
The job of the front desk is to receive orders and respond to orders.
In restaurants where there is a front desk and waiter, the front desk also assigns a waiter for orders.
Q: Who is a Front desk? (Front desk)
A front desk is the first person customers often meet when they walk into a restaurant.
Front desk must make sure that customers get the best services obtainable in the restaurant, and this begins from the moment they walk into the restaurant to when they leave.
Q: What can you do in profile? (Profile)(Restaurant admin)
You can edit your first name, last name, username and email.
Q: Where is the profile? (Profile)(Restaurant admin)
At the top right of the web portal.
Q: Does Gimme Food take charge on tips? (Restaurant admin)(Tips stats)
Q: What can you see in tips stats? (Restaurant admin)(Tips stats)
You can see detailed tips statistics for particular waiters and payment processing fee for tips.
Q: What can you see in sales stats? (Restaurant admin)(Sales stats)
You can see detailed restaurant sales statistics, income, application fees, and payment processing fee.
Q: Does the rating and review need approval or not? (Restaurant admin)(Reviews)
Rating is automatically approved but you can decide whether or not to approve the review.
Q: What can you see in reviews? (Restaurant admin)(Reviews)
You can see the customers ratings and reviews for the restaurant.
Q: Can you add users to my restaurant? (Restaurant admin)(Users)
You can add users and edit user details.
Q: Which users exist in the restaurant? (Restaurant admin)(Users)
Restaurant admin, Front desk and Waiter.
Q: What can you see in users? (Restaurant admin)(Users)
You can see users who belong to your restaurant.
Q: What can you see in the restaurant? (Restaurant)(Restaurant admin)
You can see the name, address and phone number of the restaurant.
Q: Can you add or change a meal? (Meals)(Restaurant admin)
You can add, change and delete meals in the restaurant.
Q: What can you see in meals? (Meals)(Restaurant admin)
You can see the meals in the restaurant.
Q: What can you see in the orders? (Orders)(Restaurant admin)
In orders you can see:
– the number of pending orders.
– the number of accepted orders.
– the number of canceled orders.
– the total number of orders.
– the details for each order.
Q: What is a dashboard? (Dashboard)(Restaurant admin)
Dashboard shows the total numbers of orders, users, meals and restaurant.
Q: Who is a Restaurant admin? (Restaurant admin)
Restaurant administrators, often called restaurant managers, are in charge of the day-to-day operation of a restaurant. They make sure the place is operating smoothly, under budget and lawfully while doing their best to ensure customer satisfaction and generate repeat business. The specific duties of a restaurant administrator will vary based on company policy and the setup of the restaurant, but many tasks are common for all administrators.
Q: What can you do in profile? (Chain Admin)(Profile)
You can edit your first name, last name, username and email.
Q: Where is the profile? (Chain Admin)(Profile)
At the top right of the web portal.
Q: Does the rating and review need approval or not? (Chain Admin)(Reviews)
Rating is automatically approved but I can decide whether or not to approve the review.
Q: What can you see in reviews? (Chain Admin)(Reviews)
You can see the customers ratings and reviews for the restaurants.
Q: What can you see in sales stats? (Chain Admin)(Sales stats)
You can see detailed restaurants sales statistics, income, application fees, and payment processing fee.
Q: Can you add users to my chain? (Chain Admin)(Users)
You can add users and edit user details.
Q: Which users exist in the chain? (Chain Admin)(Users)
Chain admin, Restaurant admin, Front desk, Waiter.
Q: What can you see in users? (Chain Admin)(Users)
You can see users who belong to Ir restaurant chain.
Q: What can you see in Chain profile? (Chain Admin)(Chain profile)
You can see a list of restaurants that belong to a particular chain and details about that chain.
Q: Can you add a restaurant to the chain? (Chain Admin)(Restaurants)
You can add restaurants and edit restaurant details that belong to the chain.
Q: What can you see in restaurants? (Chain Admin)(Restaurants)
You can see the restaurants belonging to the chain.
Q: Can you add or change a meal? (Chain Admin)(Meals)
You can add, change and delete meals in restaurants that belong to the chain.
Q: What can you see in meals? (Chain Admin)(Meals)
You can see the meals in restaurants belonging to the chain.
Q: Who is a Chain admin? (Chain Admin)
Chain admin is the owner or manager of the restaurants belonging to a particular restaurant chain.
Q: What can you see in the orders? (Chain Admin)(Orders)
In orders you can see:
– the number of pending orders.
– the number of accepted orders.
– the number of canceled orders.
– the total number of orders.
– the details for each order.
Q: What is a dashboard? (Chain Admin)(Dashboard)
Dashboard shows the total numbers of orders, users, meals and restaurants.
Q: What is a restaurant chain? (Chain Admin)
A restaurant chain is a set of related restaurants in many different locations that are either under shared corporate ownership (e.g., McDonald’s in the U.S.) or franchising agreements.
Typically, the restaurants within a chain are built to a standard format through architectural prototype development and offer a standard menu and/or services.
Q: You forgot your password. What should you do?
Click on Forgot Password that is located below the Login button. On the next page, enter your email address and click on Send.
An email is sent with a link to reset your password. In email once you click on the button reset password or link, you are redirected to a page where you can create a new password.
Enter a new password, confirm the new password, and then log into your account.
Q: How do you sign up?
When you become our client and sign the contract you will receive an email from us with your username and password, which you will use to log in.
Q: How do you sign in?
To sign in to your Gimme Food account enter your username and enter your password and click on the Login button.
